Imprint

This Imprint provides provider identification and contact information for Novella's website and customer feedback platform, including information relevant to visitors and business users in Germany.

1. Company overview

Novella is a customer feedback platform built for European B2B teams. We help organizations collect, understand, and act on customer feedback across website surveys, email surveys, survey links, and connected customer workflows.

Novella helps teams uncover customer insights, improve customer experience, and build feedback programs with GDPR-aware data handling, EU hosting, and integrations such as HubSpot.

2. Contact information

Our team is available by email and will be happy to help with questions about Novella, our website, or our customer feedback platform.

3. Company information

• Brand: Novella
• Provider: Invalshoek
• Managing Director: Andy Hoek
• Registered office: Amsterdam, The Netherlands
• Commercial register: Dutch Chamber of Commerce (Kamer van Koophandel)
• Chamber of Commerce number: 60148071
• Legal contact: [email protected]
• Privacy contact: [email protected]
• Security contact: [email protected]

4. Responsibility for content

Invalshoek is responsible for the content on this website in accordance with applicable law. We aim to keep information accurate and up to date, but product details, availability, and documentation may change over time.

If you identify inaccurate or outdated information on this website, please contact us at [email protected].

5. Dispute resolution

Novella provides services primarily to business customers. We are not obliged or willing to participate in consumer dispute resolution proceedings before a consumer arbitration board, unless mandatory law requires otherwise.